🔒 Privacy Policy — Ascend CRM
Effective Date: 4/1/24
Ascend CRM ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, platform, and services.
1. Information We Collect
Personal Info: Name, email address, phone number, billing information. Business Info: Company name, business type, customer information you input.Usage Data: Pages visited, time on site, browser type, IP address.
2. How We Use Your Information
We use your data to:
Provide and manage our CRM services
Improve our platform and customer support
Send updates, promotions, and marketing (with opt-out options)
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
Third-party service providers (e.g., Stripe, analytics tools)Legal authorities if required by law
4. Data Security
We use encryption, secure servers, and regular monitoring to protect your data.
5. Your Rights
You can: Access, update, or delete your personal dataUnsubscribe from marketing at any time
6. Cookies
We use cookies to improve your user experience. You can adjust your browser settings to disable cookies if preferred.
7. Changes to This Policy
We may update this Privacy Policy. Changes will be posted on this page with the new effective date.
8. Contact
Questions? Email us at [email protected]
📄 Terms of Service — Ascend CRM
Effective Date: 4/1/24
Welcome to Ascend CRM. By using our website and services, you agree to the following terms. Please read carefully.
1. Use of Services
You agree to use Ascend CRM only for lawful business purposes. You are responsible for all activity conducted under your account.
2. Account Responsibilities
Keep your login credentials secure. Notify us immediately of any unauthorized use of your account.
3. Payment & Subscriptions
Ascend CRM is a subscription-based service. You agree to pay all fees associated with your plan. Subscriptions auto-renew unless canceled prior to the renewal date.
4. Cancellations & Refunds
You may cancel at any time. Refunds are issued only in accordance with our refund policy, available on our website or by request.
5. Intellectual Property
All content, features, and functionality of Ascend CRM are owned by us. You may not duplicate, reverse-engineer, or copy any part of our platform.
6. Limitation of Liability
We are not liable for any indirect or consequential damages arising from your use of Ascend CRM.
7. Termination
We reserve the right to suspend or terminate your account if you violate these terms.
8. Modifications
We may update these terms at any time. Continued use of the service after changes indicates your acceptance of the updated terms.
9. Governing Law
These terms are governed by the laws of the state of Arizona.
10. Contact
For questions about these terms, email [email protected]
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